Apple has banned Westpac bank’s mobile payments feature, which allowed customers to make payments through messaging apps including Snapchat, Whatsapp and Facebook Messenger.
While it’s confirmed that Apple has ordered Westpac to remove the mobile payments feature, it is yet to be confirmed what the exact reasoning is for this decision.
Westpac has confirmed with its customers that the recently-launched Keyboard feature would be removed from July, despite it already being installed by tens of thousands of customers. More than that, Westpac had previously addressed security concerns with Apple, regarding the payment feature, prior to its launch in March.
Additionally, the decision comes only months after the Australian Competition and Consumer Commission (ACCC) denied an application by NAB, CBA and Westpac to collectively negotiate with Apple over access to Apple Pay and the NFC contactless payments features on iPhones. This means that the banks cannot offer their own digital wallets on the iPhone and so far ANZ is the only one of the four major banks to strike a deal with Apple to offer Apple Pay to customers.
The bank will still be offering its Keyboard feature to Android users in the coming months.